The Refund events chart displays the number of refunded purchases and subscriptions. Adapty attributes refund events to the moment when the subscription started, meaning that any refunds related to a subscription will be counted from the start date of that subscription.
Adapty calculates refund events by tracking the number of refunded purchases and subscriptions over a selected period of time. Refunds are attributed to the moment when the subscription or purchase was initially made, and any refunds that occur during the selected time period will be included in the refund events count. It's important to note that refunds related to trials are not included in this count, as trials have no revenue associated with them and cannot be refunded.
- ✅ Filter by: Attribution, country, paywall, store, product, and duration.
- ✅ Group by: Product, country, store, paywall, duration, attribution status, attribution channel, attribution campaign, attribution ad group, attribution ad set, and attribution creative.
You can find more information about the available controls, filters, grouping options, and how to use them in the this documentation.
The Refund Events chart in Adapty provides businesses with valuable insights into the number of refunded purchases and subscriptions over a selected period of time. By monitoring the number of refunds, businesses can identify any trends or issues related to refunds and make data-driven decisions to optimize their revenue streams. This chart is particularly useful for identifying any recurring refund issues and taking steps to address them.
In addition to the Billing Issue chart, Adapty also provides metrics for other issues-related events, such as Refund money, Billing issue, and Grace period. To learn more about these issue-related metrics, please refer to the following documentation:
Updated about 2 months ago