Discussions

Ask a Question

Change account email address

Hi Adapty Support, I would like to change the contact email address listed with my new Adapty account. Many thanks for your help. Regards, Martin

Adapty Events Testing

Please provide the information on how to call different events thought the sandbox for correct testing app

How can I get the active subscriptions and active trials with the server side api?

Hi! I'm able to get the info of a single user. using GET /profile/:profile_id/ but if I try to use the endpoint GET /profiles/ I get an error <!doctype html> <html lang="en"> <head> <title>Server Error (500)</title> </head> <body> <h1>Server Error (500)</h1><p></p> Is there an endpoint to get the active subscriptions and/or active trials?

how to delete account

Please provide the information on how to delete account. Thank you

Cannot get subscription info. getInfo does not work

I successfully create a paywall with two products (annual and monthly subscription). I am able to complete the test transaction and subscribe the user (If I retry I got the error "user already subscribed"). But when I call the getInfo() api: const purchaseInfo = await adapty.purchases.getInfo({ forceUpdate: true }); I always get no active subscriptions inside: {"accessLevels": {}, "nonSubscriptions": {}, "profileId": "18492cac-0aef-4040-8e7a-4c55bd7e41d8", "subscriptions": {}} Also the listener adapty.addEventListener('onInfoUpdate'... does not fire. Platform: React Native - Android More info: I created the service account and I can see the logs in the Google Cloud Console: { "serviceName": "pubsub.googleapis.com", "methodName": "google.pubsub.v1.Subscriber.CreateSubscription", .... }

Manual assign

Do I have the ability to manually assign some purchased product to a user directly in the database?

App Store Connect Shared secret error

Good afternoon! I need your help. I am trying to connect Adapty to my application. I did everything according to the instructions, but the error "One or more iOS purchases failed. Check that App Store Connect shared secret is set and valid." appears on the main screen. The key is entered correctly, the products too What could be the reason for this error?

It works well in sandbox, it doesn't on the store

Hi there, we just released our app on the iOS store, after lot of tests on testflight the app is not working on the store. Seems that if you're not in sandbox, the setup fails.

It shows the same purchases for all users.

Hello, I am developing a mobile application on react native. I started using adapty for in-app purchase. However, I am having some problems. 1 - I successfully connect with the following command. activateAdapty({sdkKey: 'XXXX}); 2 - I create the user with the following command. await adapty.profile.identify('666'); 3 - I am viewing previous purchases with the following command. const data = await adapty.purchases.restore(); No problems so far. However, when I log out (await adapty.profile.logout();) and log back in for user '777' ( await adapty.profile.identify('777');) it also shows previous purchases on the new user. So when I run (const data = await adapty.purchases.restore();) on all users it shows the same purchases. I created multiple users, the situation did not change. Can you help me?

Doesn't work on some simulators (iOS 13.7, 14.5)

Hi, Adapty Team! I have a question. Can Adapty display paywalls on simulators? (in my case there are iOS 13.7, 14.5) It works great in 15.5 simulator, but i can't get paywalls on others. Instead i get an error Foundation.NSError NSError domain: "SKErrorDomain" - code: 0. "NSLocalizedDescription" : "Error decoding object" "NSLocalizedFailureReason" : "Attempted to decode store response" Thank you for the help.