FAQ

Most common questions about service and billing

Do you replace Apple/Google payment?

No, we don't! We simplify and secure payment infrastructure for you but all payments are still processed by Apple or Google.

What is MTR?

MTR is a monthly tracked revenue. It's the amount of revenue tracked by Adapty (in USD, and before the platform cut) during a one month billing period. This includes paid subscriptions, renewals, and one-time purchases.

What are overages?

Analyze and Grow plans include a base MTR. If you exceed these amount, overages automatically charged from your account.

For example, if you're on a Analyze plan and your MTR is $35k, than you pay $149 + (35 - 20) * $7.99 = $149 + 15 * $7.99 = $268.85

What if my MTR goes over $10k on a Free plan?

Don't worry, Adapty continue to handle your purchases and receipt validation. However, you won't have access to the rest features, including Dashboard and Reports. To unlock access you need to upgrade your plan.

Ooops, I have a billing issue with my card, will you cancel our SDK?

No, we won't. Adapty continue to handle your purchases and receipt validation. You will be prompt with a paywall and after paying you can continue to use all features of Adapty.

Is my data safe?

Yes. We use AWS (Amazon Web Services) for web hosting and we care about your privacy. We use encrypted databases, SSL encryption even in internal services. We spend time on safety in place of speed of development, because security means a quality for us.

How do you charge?

We have a flexible pricing policy that you can find here.